Back in 2002 was the first introduction of customized ringback tones, made by the South Korean operator SK Telecom with its 'Color Ring' ringback tones service. SK Telecom generated over €80 million (US$100 million) in Q2 2002 and has reached 54% of SK Telecom's 18 million subscribers in penetration.
Despite of the cold welcoming of operators in Europe and America, today Ringback Tones is becoming one of the biggest mobile entertainment revenue generators. In some operators Ringback tones are overtaking ringtones sales. In Europe and North America there’s a 60%-80% of Ringback Tone potential end-user-coverage, at least one operator in each Western European country and almost all in North America has already launched the service. Also analysts forecast a substantial ringback tones market growth in the upcoming years.
At present, most of the operators are facing various challenges in the way to increase Ringback Tones service penetration, create on going usage of content, increase the awareness and in general turn Ringback tones into a more successful service. Understanding operators' needs and challenges Comverse Fun Dial (Comverse’s Ringback Tone brand) team came up with the idea to hold the second ever marketing seminar focusing the European market. The Fun Dial Seminar brought together leading industry experts, mobile operators, (some that have already launched the service and some which are on the process of launching), as well as content providers, music labels and managed services providers to facilitate an environment of knowledge sharing and to create an open forum to discuss burning issues related to Ringback Tones.
For those of you who weren't able to attent the Seminar, I will cover here some of the study cases presented at the Seminar:
• How to turn the Ringback Tone into a successful service generating significant revenue?
•Case studies of successful Ringback Tone marketing strategies led by mobile operators
• Opening the ringback tones service to 3rd party content providers.
You're welcome to tune in every Tuesday for a part of this series!



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